Terms of Trading

Please note and keep in mind that the ceramic process is lengthy and cannot be rushed. Allow approx 4-6 weeks for the orders to be made ready and account for shipping time.

Pre-Christmas orders should be placed (or at least quantities notified ) by the second week of September.

Late orders may not be possible to be accomplished on time.

The minimum initial order is £250 (excluding shipping and VAT)

We are now VAT registered, no GB269847537, and 20% will be added on top of the wholesale prices quoted.

All prices are quoted in Pounds Sterling and will be calculated in other currencies based on current exchange rates on the day of invoice.

The initial order and second follow-up orders need to be paid in advance, based on a Pro-forma invoice issued. Full payment needs to be made before the dispatch of the order.

For approved customers only a 30-day payment credit period is available. The option needs to be discussed and agreed upon by both parties.

Shipping charges, all taxes, customs, and duties are the sole responsibility of the buyer.

Shipping charges are estimated based on the destination, weight, and size of the package. In case of any overcharges, the difference will be refunded or credited against the next order.

Any faulty products, damages, or breakages in transport, need to be reported within 5 working days from the receipt of the order and documented with photos. Credit notes or product replacement will be offered.

Once the order is delivered and received by the buyer, it is the buyer's responsibility to store and handle the work with care. The Blackheath Pottery will not be responsible for any damage to stock or packaging after safely delivered.

All Blackheath Pottery products will remain the property of The Blackheath Pottery until paid in full.


The Blackheath Pottery

@TheBlackheathPottery

@theblackheathpottery

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Hello@Blackheathpottery.com

Visit us: The Blackheath Pottery, 112 Killeague road, Blackhill, Coleraine, Co Derry. Northern Ireland

Tel:0044 7714367890